Shipping policy
Thank you for shopping with us. Please review our Shipping Policy carefully before placing an order.
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Order Processing
All orders are subject to processing time prior to shipment. Processing times may vary based on order volume, product availability, and operational requirements.
Orders are processed during normal business days, excluding weekends and holidays. We reserve the right to extend processing times without notice.
Once an order has entered processing, it cannot be modified or canceled.
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Shipping Methods & Carriers
We utilize a variety of third-party shipping carriers. Carrier selection, service level, and routing are determined at our discretion unless otherwise stated.
Shipping costs are calculated at checkout and are non-refundable.
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Shipping Timeframes
Any shipping timeframes displayed on the Site are estimates only and are not guaranteed. Delivery times may be affected by factors outside our control, including but not limited to:
Carrier delays
Weather conditions
Customs processing
Peak shipping periods
We are not responsible for delays once the order has been handed off to the carrier.
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Tracking Information
Tracking information will be provided when available. Delays in tracking updates are common and do not indicate shipment issues.
Failure to receive tracking updates does not qualify for refunds or order cancellations.
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Risk of Loss
Risk of loss and title for items pass to the customer upon carrier acceptance or delivery confirmation, depending on carrier policies.
We are not responsible for lost, stolen, or delayed packages once the carrier has confirmed delivery.
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Incorrect Address / Undeliverable Packages
Customers are responsible for ensuring that shipping information is accurate at checkout.
We are not liable for:
Incorrect or incomplete addresses
Undeliverable shipments
Packages returned to sender
Additional shipping fees may apply for reshipment, subject to availability.
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Damaged or Missing Items
If an order arrives with visible damage or discrepancies, customers must notify us within 48 hours of delivery.
Claims submitted outside this window may not be eligible for review.
We reserve the right to determine the resolution method, if any, at our sole discretion.
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International Shipping
International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
We are not responsible for delays, seizures, or refusals by customs authorities.
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Final Sale Notice
All orders are final sale. Shipping-related issues do not qualify for refunds, returns, or exchanges.
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Customer Support
While we do not guarantee specific delivery outcomes, we are committed to providing reasonable assistance for shipping inquiries. Please allow adequate time for carrier resolution before contacting support.
📩 For questions, please reach out through our Contact Us page.